Request a Quote
Send the process step, the substrate and the tool you run. That is enough for a first answer. We reply with a specification, a recommendation and a quotation.
Response time
We reply to every inquiry within [TO CONFIRM: committed response time in hours — do not publish a number until it can be met consistently] of receiving it, on business days. If your question needs an answer from the factory, we say so and give you a date rather than leaving you waiting.
Inquiry form
Name — Your name.
Company — Company or shop name.
Country — So we can quote the right trade terms and freight.
Email — We reply to this address.
WhatsApp — Optional. Preferred by many buyers in the Middle East.
Product of interest — The process step or series you are asking about.
Quantity — Monthly or annual usage, or the quantity for a first order.
Message — Machine type, substrate, and the grit or wheel specification you use today.
[TO CONFIRM: which fields are mandatory, and the final wording of each label and hint]
Button: Send inquiry
Direct contact
- Email: [TO CONFIRM: published inquiry email address — the operations manual records a candidate address; confirm before publishing]
- WhatsApp or telephone: [TO CONFIRM: whether a number is published at all, and in which international format]
- Business days and hours: [TO CONFIRM: business days, opening hours, and the time zone shown to visitors]
Company information
- Registered company name: [TO CONFIRM: exactly as printed on the business licence]
- Registered address: [TO CONFIRM: exactly as printed on the business licence]
- Business scope: [TO CONFIRM: exactly as printed on the business licence]
Full details: → /about/
What happens after you send an inquiry
- You receive an automatic acknowledgement immediately. [TO CONFIRM: whether the auto-reply is enabled, and its wording — see the email template task]
- We read the specification. If something is missing, we ask one short question instead of guessing.
- We reply with a recommendation and a quotation. [TO CONFIRM: target turnaround in working days for a full quotation]
- If you want to trial it, samples go out. [TO CONFIRM: sample policy — sample quantity, freight terms and lead time]
Your details
We use the information you send only to answer your inquiry. We do not sell it and we do not pass it on.
[TO CONFIRM: privacy statement — whether a privacy policy page is required and what it must say; visitors from the EU fall under GDPR, so the form needs a lawful basis and a link to the policy]
No online ordering
This site does not take orders or payments. Every quotation is made against a specification and sent by email.
Button: Send inquiry